Terms and Conditions
Effective Date: July 27, 2025
Welcome to Pure and Found. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing our site or placing an order, you agree to these terms.
1. Use of Website
By using our website, you agree to provide accurate information and use the site for lawful purposes only.
2. Product Availability
All products are subject to availability. We reserve the right to modify or discontinue items at any time without notice.
3. Orders & Payments
All prices are listed in your selected currency and include applicable taxes unless stated otherwise.
Orders are confirmed upon successful payment via our secure payment processor.
You are responsible for providing accurate billing and shipping information.
4. Shipping & Delivery
We aim to deliver all orders within the estimated timeframes. However, delays may occur due to factors beyond our control. Shipping fees and delivery estimates are shown at checkout.
5. Fragrance Satisfaction Guarantee
We offer a One-Time Fragrance Satisfaction Guarantee for full-size fragrances:
If you are not satisfied with your scent, you may request a replacement or refund within 72 hours (3 days) of delivery.
The item must be returned in its original packaging with minimal use.
This guarantee does not apply to samples, trial sizes, discovery sets, or free promotional items.
Once used, this guarantee cannot be claimed again for the same product.
To request a return, email us at support@pureandfound.com within the 3-day window.
6. Returns for Defective or Incorrect Items
If you receive a damaged or incorrect product:
Notify us within 72 hours (3 days) of delivery at support@pureandfound.com.
We will provide a replacement or refund at no extra cost.
PureAndFound covers all return shipping costs.
7. Intellectual Property
All content, branding, product names, and visuals on this website are the property of Pure and Found and may not be reused without written permission.
8. Limitation of Liability
We are not liable for indirect or incidental damages, allergic reactions, courier delays, or improper use of products. Always test fragrances responsibly.
9. Modifications
We may update these Terms at any time. Continued use of our website after changes implies your acceptance.
10. Contact
For support or inquiries, contact us at pureandfound@gmail.com